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Help center

Frequently asked questions.

The most common questions about products, license scope, delivery and support.

Before you buy

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Which script suits my industry?

We offer ready-made scripts for clinics, beauty salons, law firms, corporate sites, moving, fitness, cleaning, plumbing and construction. If your industry is not listed, send a custom project request and we will recommend a script or quote custom development.

Can I see the script before buying?

Yes. Every product has a live demo and most have an admin panel demo. Demo links and any login details are on the product page.

Will a feature not listed on the product page be added later?

The product page lists the features of the current version. If you need more, we can treat it as a customisation request, priced separately.

Can I rebrand the script?

Yes. Source code is delivered unencrypted, so you can change logo, colours, text and images. Resale of the product is not permitted.

Orders and payment

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Which payment methods are accepted?

Credit/debit card, bank transfer and account balance. Available methods are listed at checkout.

I paid. What happens next?

Card payments are confirmed automatically and the product is added to your account. For bank transfers, the order is confirmed once the payment reaches our account. Track it under Orders in your account.

Are prices VAT inclusive?

Prices exclude VAT unless stated otherwise; VAT is added in the cart.

Can I get an invoice?

Yes, an invoice is created for every order under Invoices in your account. You can update billing details there.

Are my card details stored?

No. Payments are processed by a licensed payment institution.

Delivery and licence

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How fast is delivery?

Digital products appear in your account right after payment approval. Hosting and domain services are usually activated within two business days.

Where do I download my script?

From the Downloads area of your account, including new versions.

How many sites can I use it on?

Unless the product page says otherwise, one domain / one project. Contact us for additional licences.

What if I change my domain?

Contact us and we will help move the licence to the new domain.

Can I resell the script to my clients?

No. You may not resell, share or open-source it. Buy a separate licence per client project, or look at our reseller packages if you build many projects.

Installation and technical

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Who installs it?

You can install it yourself and open a support ticket for free installation help. You may need to share hosting/panel access.

What hosting requirements are there?

Scripts run on PHP with MySQL/MariaDB. Required versions and extensions are on the product page and installation guide.

Do I get the source code?

Yes, unencrypted, unless stated otherwise on the product page.

Do I need an SSL certificate?

Yes, HTTPS is needed for security and search engines. Most hosting plans include free SSL.

Hosting and domains

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Can I register a domain?

Yes, search and order on the domain page. Timing depends on the registry for each extension.

When does my domain renew?

Domains are rented for a term. A renewal invoice is created before expiry and sent by e-mail. Unpaid domains may be lost after expiry.

Is hosting backed up?

Backups are your responsibility; keep your own copies. Plan-specific backup features are listed on the plan page.

What is reseller hosting?

A plan that lets you create and manage hosting accounts for your own clients; ideal for agencies and designers.

Updates and support

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Are updates paid?

You get new versions free for 1 year from purchase (unless the product page says otherwise). Later updates may be charged.

Can I get support after buying?

Yes, open a ticket from your account. Support covers documented behaviour, installation help and bug fixes.

Do you offer customisation?

Yes, as a separately priced service. Send a custom project request.

Cancellation and refunds

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Can I refund a script?

Instantly delivered digital products are excluded from the right of withdrawal. If the script does not work as described and we cannot fix it, you may request a refund in writing within 14 days.

Can I cancel hosting?

Within the first 14 days, minus time used and third-party costs. Later cancellations take effect at the end of the current period.

Are domain fees refundable?

No, registered domain fees are non-refundable.

How do I delete my account and data?

Use “Download my data / delete my account” in your account. Invoice records subject to legal retention are kept for the statutory period.